Paypal Issue

Posted on 8/23/2009 2:53:00 AM

If you placed an order with us but the Paypal email receipt is showing a Transaction date Dec 31, 1969 and Transaction ID 0, please contact us right away.

It has been an on going issue since July 2009. Paypal has been having trouble handling some transactions. Our customers added items to cart and proceeded to check out. After that, they will receive an email from Paypal with the receipt showing the Transaction date of Dec 31, 1969 and Transaction ID 0. The transaction actually doesn't occur. No money were taken out from the customer's account. We also do not receive any notice.

We have contacted Paypal to try to address the issue. However, Paypal has been very slow in the process. There're other people also report the same issue. The first incident was reported in June 3rd 2009. Even after 3 months, Paypal failed to fix the issue. You can read about this in the Paypal development forum.
So please check your order receipt email from Paypal after you placed an order. If you see the transaction date is Dec 31, 1969, please forward the receipt to us at We will take care of the order for you.



Email address will not be displayed.
You will be notified when you question or feedback is answered.
1 + 5 =

Please do not use this Comment Form for customer service or warranty inquiry. Click on Contact Us!

Return to blog home page       Subscribe Mailing List

Latest Activity

Comments on "How to Repair DSLR .MOV on Corrupted SD Card"

"You have helped a lot. Thanks a lot for this blog. Couldn't have got the files back without this blog...."

Posted by Sooraj
on 8/6/2017
Read More

Blog Archive

Jul 23    Audio Acquisition Comparison 
May 8    Should I Offer Wedding Video Raw Footage? 
Apr 19    Awesome RODE PinMic  
Apr 18    Wedding Film Project Delivered using TakyBox vs Vimeo Pro  Feature Article
Jan 12    No More Sandbags 
Jan 2    TakyBox V3 Official Release  Feature Article
Dec 28    External Backup System with Harddrive Dock 
Dec 18    ALL-I vs IPB 
Dec 17    Cloud Storage vs Cloud Backup 
Dec 14    The Wedding Film Retreat  Feature Article
Nov 28    Playback Wedding Film with TakyBox on Amazon Fire  
Nov 24    Sole Proprietor, DBA, LLC, S-Corp...  Feature Article
Oct 12    Copyright Infringement Strike  
Oct 11    What Couples Should Be Looking for When Hiring a Wedding Videographer? (1)
Sep 29    Special Discount for High Profile Wedding Cinema Workshop 
Sep 9    TakyBox for the Spanish Audience 
Aug 24    Cables Required to Record Sound Feed from DJ 
Aug 21    Photoshop, Bringing People Closer Together. 
Aug 16    Color Tone Of Your Film 
Aug 5    Flxing Flickering LED Issue 
Jul 8    Falcon Media to Discontinue Blank BluRay Media Production 
Jun 8    Backup and Editing Workflow 
Jun 7    Mic'ing the Bride  Feature Article
May 26    A Windy Wedding Day 
May 24    Trick out the Dual Channel Quick Charger with LCD Display 
Apr 11    2-Day Cine School with Tom Antos 
Apr 1    Summit for Event Filmmakers at San Clemente, CA 
Mar 7    Data Recovery Presentation at WPPI 2016 
Feb 29    Popular license music sites  Feature Article
Jan 28    Introducing TB Dongle  Feature Article
Jan 4    InFocus Video Conference 2016 
Jan 1    Professional DVD and BluRay Production by Yourself (4) Feature Article

Blog Home
Join Mailing List