Letters from our customers

Posted on 1/5/2010 2:24:00 PM

We recently received several messages from our customer complimenting our service.

Dear L.A. Color Pros,
 
Thanks again for your attention. I was just telling my wife how hard it is to deal with companies over the internet due to lack of personalized attention to the customer. However, your quick responses to phone calls and emails have made you someone I can personally recommend others to patronize.
 
I look forward to doing future business with you.
 
Seth B.
West Hempstead, NY 11552



Hi,
 
I just want to start that I usually don't email a company for its customer service.
 
In your case I would make an exception. I placed my order on Friday night at 10 PM for a Flash Bracket with 3 Accessory Shoes. I got it today in the mail at 11 AM. You are based in LA and I am in NY. A country across and still managed to get it here over the weekend. You must have shipped it out Saturday morning. I usually expect packages on a Thursday when placed on a weekend. The confirmation email was FAST, the handling and shipping it came in was great! and the product is amazing! Just what I needed and great quality! I will be more than happy to do business with you in the future.
 
Thank you again, and I will be recommending you to all of my video friends.
 
Justin Tierney

 


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